How We Work
Harrington|Young helps you to think without limits.
When you contact Harrington|Young, you talk direct with a consultant who finds out about your business and your needs. If we think we can help we will set up an initial meeting, followed by an outline proposal, free of charge.
We work closely with our clients at all stages ensuring:
- Clear, mutually agreed and measurable objectives for every project.
- Projects that link with your overarching business / policy / organisational objectives.
- Practical outputs that can be put to immediate use.
- Varied learning opportunities for those directly involved, and their managers.
- Economic use of our time and your budget, using and developing internal resources where appropriate.
- Clarity about the costs and benefits of each option
- Attention to feedback throughout, adjusting projects to meet your changing needs.
- Delivery of projects within time and budget.
- An evaluation at the end of the project, identifying both content and process lessons for the future.
We believe in people’s capacity to continuously learn and change. Therefore our work:
- Is based on experiential learning.
- Emphasises the importance of inquisitiveness, exploration and reflection, linked to practical situations
- Assists managers to tap into their people’s preferred learning styles so that they achieve real change.
- Encourages people to share experiences and perspectives, questions and innovative approaches to problem-solving.
We have high standards for ourselves, which means:
- We follow an ethical code in our research.
- We abide by guidelines for professional conduct of consultants and coaches.
- We use management systems to maintain our quality and on-time delivery.
- We continue to update our own skills and knowledge.
- We seek feedback from our clients, and take action on it.
- We measure success on our repeat business and referrals within networks of discerning managers.